Are you stuck in middle management hell?
A generation of workers can’t get ahead - because aging boomers above them won’t budge. Here’s how to break through the gray ceiling. Jon Ciampi had always thought of himself as a rising star. A portfolio analyst for Wells Fargo in San Francisco, he had a solid job at a big company, pulled down an enviable salary, and scored top marks on his performance reviews.
Sure, he was stuck doing some grunt work, and, yeah, working till after midnight wasn’t unusual. But he was only 29! He was doing everything his bosses asked him to! How long could it be before he’d be running the place?
Then he started doing the math. The head of his division was 50, easily a decade or more away from retirement. The six managers who reported to the division head were all in their mid-40s and had settled into their jobs for the long haul.
Below them was Ciampi’s boss: an ambitious thirtysomething MBA who, even by Ciampi’s standards, put in incredible hours. But even though he and his boss were killing themselves, neither seemed to be on a promotion track. There was simply nowhere to promote them to.
Then came the final straw: Wells Fargo (Charts) installed another fifty-something at his boss’s level, who, Ciampi says, didn’t know a thing about the business. “It really ticked me off,” he says. “I realized I’m not going to move up until the people above me do.”
How long would it be before Ciampi’s star actually rose? “It looked like it was going to be never,” he says.
He was far from alone. At Bank of America (Charts), Ryan Bristol, 30, was spinning his wheels. Though his boss praised his work for the company’s private-banking group, it drove Bristol nuts that every move he made still had to be signed off on by an army of superiors.
“The people above me were all ages 45 to 65 and weren’t about to leave. It was clear to me I wouldn’t get promoted no matter how good I was.”
On Madison Avenue, Brett Voris was similarly demoralized. As an account manager at TBWA\Chiat\Day, he and the other thirty-something’s were coming up with the best ideas, and they were the ones fielding late-night client emergencies. Yet they had zero authority to make decisions on their own.
“In advertising - and I saw this at more than one agency - youthfulness is valued because it’s seen as with-it and relevant, but it’s a paradox,” he says. “The senior managers in their 40s and 50s are paranoid about keeping their own jobs, so they do everything they can to keep you down.”
The same goes for the media business. One 36-year-old finance manager at a broadcasting company got her last promotion four years ago. “Since then, I’ve just been stuck, and so has everyone else my age,” she says. The next level up is vice president, and the six current VPs aren’t retiring. “I’m under so much pressure here, but the rewards just aren’t coming,” she says. “I have to get out.”
Twenty-, thirty-, and even forty-something managers are in trouble. Fifteen-hour days have become the norm. Un tethering oneself from one’s BlackBerry is, in many fields, considered high treason.
And weekends? Those are for catching up on e-mail, right?
Stymied
All this might not be so terrible if that big promotion - the one that catapults an up-and-comer out of middle-management hell and into the senior ranks - were around the corner.
But increasingly, younger workers are finding that no matter how many hours they put in or how much their bosses rave about their work, they’re just plain stuck. An entire generation is bumping against something no amount of youthful vigor can match. Call it the Gray Ceiling.
The Gray Ceiling is purely a function of mathematics. Jon Ciampi, for example, was born in 1973, when the birthrate hit a quarter-century low. Just ahead of him and his peers is the anomaly known as the baby boom, the 77 million Americans born between 1946 and 1964.
Just behind him are the boomers’ children, known as Gen Y, who form a second bulge. And sandwiched in between is the baby bust, or Generation X. Known variously as the laziest generation and the most entrepreneurial, they are unambiguously the smallest generation since the Great Depression.
Though that worked to the benefit of Gen Xers when it came to slots in elite schools - and will once again work to their benefit when the boomers finally leave the workforce - right now it’s holding them back.
For starters, the workplace makeup has changed dramatically from just a decade ago. In 1996 there were 64 million U.S. workers between the ages of 30 and 39 and only 43 million ages 40 to 59. Now the situation has reversed. As of June 2006 there were only 40 million ages 30 to 39 and 69 million workers 40 to 59, according to the Bureau of Labor Statistics.
Nobody is suggesting that all boomers have it easy.
For one thing, as Fortune reported last year in “50 and Fired,” those tossed out the door in the latest recession are having a tough time getting back in. That problem and the Gray Ceiling - a term that has been associated with age discrimination in the past but is taking on a new meaning - share a common cause: In today’s leaner companies, executive jobs are fewer, and boomers who have hung on to them are in no hurry to let go.
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