Archive for March, 2007

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Don’t update your résumé — it’s already a dinosaur

Remember eight-track tapes? Polyester leisure suits? Beer-can openers?

The printed paper résumé — long the standard way to apply for a white-collar job — may soon join those once-ubiquitous products in history’s dustbin.

If you haven’t applied for a job lately, you may be surprised. If you have applied for just about any position in a midsized or large company, you know what’s happening.

Instead of reading your résumé, an employer may ask you to fill out an online form or take an online test that measures how well you “fit” the job, based on responses from successful workers.

The Google company, for example, uses a screening program to measure applicants’ attitudes, behaviors, personality and biographical details. Answers are scrunched in a formula that creates a score, indicating how well the candidate is likely to fare on the job.

“It’s getting harder to sell yourself for a job you think you’re qualified for,” said Steve Murphy, a 48-year-old job hunter from Lenexa, who’s been surprised at all the electronic hoops he’s had to jump through before nabbing interviews. In most cases, he said, “You’re just able to post online.”

“It’s all electronic,” agreed Michael Doyle, a 60-year-old job seeker from Prairie Village, who recently landed a job through personal contacts. In nine months, Doyle said, he’d spoken to exactly two interviewers as a result of online postings.

Murphy, Doyle and applicants like them discovered that résumés have gone digital. Forget worrying about what kind of paper stock to use. You probably won’t need it.

In some cases, résumés have disappeared from the hiring process completely. Some employers don’t even want them in digitized format. They prefer customized online forms, tailor-made to cull the applicant field.
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About what recruiters want

Ambition, personality, originality. Those are just a few qualities companies are looking for in job candidates, said Jim VonBruchhaueser, senior vice president of M&O Marketing in Southfield, which provides services to independent insurance agents. In Michigan’s struggling economy, job seekers must find ways to stay ahead of the pack. VonBruchhaueser said they should:

HAVE THE RIGHT ATTITUDE

Candidates must convey confidence that they are right for the job. There has to be “a willingness to extend yourself, an attitude of ‘I’m going to do what it takes to get the job done,’ ” VonBruchhaueser said.

MOVE OUT OF YOUR COMFORT ZONE

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Think about changing careers if the one you had didn’t work out. “Try new things and different perspectives.”

BE HUNGRY TO LEARN

This is different from having a willingness to learn, VonBruchhaueser said. “You have to be hungry to learn new ideas, to contribute to the daily work. We can’t really force people to go that extra step. They have to want it,” he said.

MAKE SURE THERE’S A FIT

Yeah, money is important, but you can’t put a price tag on your own fulfillment. “It’s got to be something that provides them with a sense of personal growth and satisfaction, and not necessarily driven by money. Money will come with what you do exceptionally well.”

HAVE THE SKILLS

You must have the wherewithal to do the job — emotionally and physically, VonBruchhaueser said. “Sometimes, those tools just aren’t there.”

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7 Tips for Successful Job Hunting by Ken Cooper at www.meandmydrum.com

A few years ago I went through a rather tough time when I lost my job. I worked for a large telecommunications company and they were letting go of their employees by the thousands - literally. I was in denial in my last days, hoping that I’d dodge the bullet, but when I got *the call* from my boss to have a meeting with him the following Monday morning (he never did that), I knew my time had run out.

It was a long year and a half before I found full-time employment again. Stress was my constant companion. At times, there seemed to be no hope in sight. But I made it.

If you’re suffering from job loss, here are a few bits of advice that should help you:

Tip #1: Network like crazy
“Get out and meet people,” is what I heard people say. But if you’re an introvert like I was back then, then it’s one challenge among many you have to face. It’s still good advice and will definitely increase your chances to getting that next best job.

I’m a strong advocate of LinkedIn. Basic membership is free and it can help you get introduced to people that work at companies you want to work for. Believe me — it works. I found my job that way. They even offer a free toolbar for your web browser that can tell you how many of your connections are related to the company’s web site you’re viewing.

Tip #2: Network some more
More people get jobs through people they know than they do by responding to an ad. That’s a fact. The importance of face-to-face meetings can’t be ignored. Ask friends if they know of any places that offer such services (don’t forget to ask them if their companies are hiring, too!).

Churches often sponsor their own networking meetings and not just for church-goers. Recruiting agencies could help point you to some I’m sure. Each networking meeting I went to offered emotional support and job leads, and in some cases, had computers to assist me with my job search.

Tip #3: Keep your resume to no more than two pages
Sure it’s tempting to put everything you’ve ever done down on paper. But the truth of the matter is that the longer your resume is and the more cluttered it is, the more likely you are to be pushed to the side. Recruiters need simplicity. You give that to them by making your resume easy to read and to the point.

Tip #4: Confide in someone
If you’re married, talk to your spouse. If you’re not married, then find someone you can go to that will be supportive — a priest, a friend. Doesn’t matter who, but it does matter to know that you don’t have to go it alone. There’s no shame in being without a job.

Tip #5: Get free business cards.
VistaPrint is a service I used to print professional business cards. I just put my contact information on them and handed them out to people when appropriate. Not only are you making it easy for people to contact you, but it also makes you look like you mean business. Hiring managers like that.

Tip #6: Pray
Yes, pray. Pray for strength to make one more call or send out one more job application. Pray for vision and hope as they are easy to let go when things don’t go your way.

Tip #7: Keep a record of what you apply for and follow-up
If you’re serious about finding a job, you’re going to be busy looking for every opportunity you can and that can add up after a while. If you keep a record of what you applied for, to whom and when, then you’ll make it easier on yourself to follow-up with those companies. Don’t let yourself get buried under the competition. Call attention to yourself by following-up with recruiters. Be professional and don’t be pushy with them, but by simply making the effort, you’ve already pushed yourself up a notch or two, thus increasing your chances of staying on the recruiter’s mind. Perhaps using Google’s Notebook might be a place to record this information. That way you could access it from any computer.

There’s lots more advice out there, but these seven things can help you lay the groundwork to make your job hunting a success!

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How to land the perfect job

Whenever Meg Currie is nervous, her mouth gets dry. Sometimes it helps to chew gum, but that’s not a good idea during a job interview. Currie learned this lesson the hard way.

“I was interviewing with the man who would be my manager, when my lips stuck together at one side of my mouth,” the local resident recalled. “On the side of my mouth where the gum had been, a thick, sticky substance had spread over my teeth and out onto my lips. I completed the interview, attempting to speak without showing my teeth as much as possible.”

After the interview, Currie stopped at the women’s room. In the mirror, she saw what looked like “gray cement” from a dental visit. She got the job, but not without some embarrassment.

If there’s one thing everyone agrees on, it’s this: Hunting for a job and going on interviews can be stressful.

Whether just out of college and looking for a position in your chosen field, or seeking a new job in a different area, there are tips and tricks to achieving success.

Networking is all important in starting your job search. Tailoring your resume for the company and position you’re applying for is another plus. Knowing the right things to say — and not to say — at that all important interview can help you land the job you want.

Julie Landau, a Ridgefield career and life coach with 20 years of experience, has expertise in developing market-focused resumes and helping clients ace job interviews.

Landau said while she’s heard job searchers recently saying they can’t find the jobs, from the recruiters’ standpoint, qualified applicants are hard to find.

“The Internet has made it very easy for people to apply for jobs and for recruiters to find names, but those recruiters still have to assure the applicants meet the qualifications of the position they are applying for,” Landau said. “There’s a new term out there — the graffiti applicant.”

Because of the ease with which people can go on Web sites like Yahoo’s www.hotjobs.com and www.WorkConnecticut.com, a phenomenon has occurred where those sites work like a spider that spreads a person’s resume to any and all associated jobs posted by many possible companies, Landau said.

“That’s the danger. Say the person might have some sales experience. What happens is that individual ends up applying for numerous sales jobs for which he or she is not fully qualified for all the job requirements. Recruiters soon start seeing these names time and time again and a red flag goes up. They weed that person’s resume out.”

The best approach to job searching is to network, said Landau. Find people in the field for whom you want to work, and use them as your passport into companies.

“The key is to express that you’re not looking for a job from these people. Make it clear that you’re looking for information and advice,” Landau said. “If someone knows about a job and gets to know you, they’ll tell you about it.”

How do you find these people? Go to a professional or trade association’s meeting, said Landau. Newspapers often list when such meetings are coming up. The Web site www.weedles.com has bi-weekly newsletters on job searching, with some good links to professional associations and other resources.

“Find a professional association that interests you. Then go to that association’s Web site and find a local chapter,” she added. “Contact that chapter about attending an upcoming meeting. That’s the group you really want to network with.”

Work the room when you get to the meeting, talking to as many people as you can. Have a 30-second speech about yourself prepared and use it. Ask them about what they do and get their business cards. Then do follow-up calls to get together with those people, asking them to meet you for coffee. Continue to show interest in their field at that coffee date.

“Today, because there are so many applicants, you want to exhaust all possible means of visibility,” Landau advised. “Ask your contact at a company to walk your resume to human resources or the department head who is hiring. Many companies offer ‘hiring referral bonuses’ to their employees of up to $3,000 for bringing qualified new hires in.”

If your contact isn’t willing to walk your resume, learn the name of the department head doing the hiring and send a hard copy of your resume and a cover letter to him or her. Also, still apply online to the company.

But the best way to land an interview is to have a personal referral, Landau said.

Once the interview is set, do your homework. Research the company to which you’re applying. Research how people there dress, and dress accordingly. Also, if you can, research the person who will be giving the interview, said Jeanette Henderson, a presentation consultant and author with her own business, Podium Master, based in Tennessee.

“If you can research your interviewer before you go in to the interview, that’s helpful,” said Henderson. “If you’ve got a connection to talk to in human resources or a person in the company, utilize that. Even if word gets back to the interviewer, he or she will just realize that you’re doing your homework.”

Henderson recommends a three-step formula to interviewing. First, try to identify with your interviewer.

“Make a statement that he or she can agree with to indicate that you have something in common,” Henderson said. “It could be as harmless as noticing he has a wet umbrella next to this door and saying ‘I see you got caught in the rain this morning, too,’ indicating a common experience.”

Henderson said it really depends on how well you do this as to how successful this step will be. It can’t be obviously over complimentary or ingratiating. But done successfully, it can put you on the same page.
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Three Obstacles to a Career Move

Rachelle [Shelley] Canter is a career expert with more than 20 years of experience. She has coached many leaders and professionals through successful career moves in virtually every industry, function, and geography. Shelley has just published a career guide, Make the Right Career Move. We recently talked about her new book. Edited excerpts of our conversation follow:

Why did you write Make the Right Career Move?

Each of us will likely make several major career changes in the course of our careers, yet no one teaches the essential skills needed to make them. Even many highly successful executives feel trapped in jobs they don’t enjoy, without the time or tools to make a change.

There are tons of books out there, but I never found one written for executives and professionals who have little time but need to make a big impact in a competitive marketplace. I couldn’t find that book, so I wrote it.

That sounds like a good reason. What are the primary obstacles to finding a dream job?

There are three: your mind, your brand, and your focus. The first place people get stuck is in their heads — they believe their career possibilities are limited and never even try to identify, much less land, their dream job. While there is a reasonability check on dreams — for example, I’m not getting a job as a Cirque du Soleil performer, no matter how hard I try — if my clients had listened to all the naysayers, they wouldn’t have had a fraction of the career satisfaction and success they achieved. We all have more career possibilities than we realize.

How do you go beyond the blocks?

The best way is to submit them to empirical scrutiny. For example, when you say there are no opportunities for marketing analysts without MBAs, is this factually true [no] or just a reflection of your own discouragement?

Once you’ve differentiated your emotional reactions or interpretations from objective fact, the next thing is to do a reasonability check: Would an employer hire me for my target job, based on my previous accomplishments and experience? Or is there an intervening job that will strengthen my candidacy? Dream, but dream realistically.

For example, a lawyer client of mine wanted to leave her corporate law firm practice for the more personally fulfilling work of being a law-school professor. Everyone told her that this was impossible, especially at mid-career. Had she simply approached law schools and applied for teaching jobs, it probably wouldn’t have been possible. But through a combination of writing a resume that showcased her oral and written presentation skills [particularly in the courtroom] and tutoring experience, taking a teaching class, and volunteering to teach in a couple of programs, she was able to line up an adjunct teaching position at a local law school within a few months, and eventually compete successfully for a permanent teaching position. Her path from unrealized to fulfilled dreams is one that others can follow.

What else stands in people’s way?

Too many people, especially people well-established in their careers, mistakenly view a job search as an opportunity to announce their availability when it’s really about marketing themselves. A successful job search is a marketing challenge. And if you don’t have a brand, you have nothing to market.

Can you define “brand” in the context of job search?

Whether you’re starting out a career or have been in it for years, no one is the same chief marketing officer, nurse, litigator, or stock analyst you are. Your brand is a factual statement of your unique and valuable way of doing things. One way to define your brand is through the specific set of accomplishments in your resume. Your goal is to present the strongest brand you can.

Perhaps you’re a COO who’s a productivity booster — the person who takes mature or declining companies and finds new ways to streamline operations and motivate employees. By presenting specific instances in which you improved productivity, your resume showcases your brand through measurable results and makes your resume stand apart from a generic COO resume.

Whatever your career stage or career level, this branding strategy can help you stand out from the competition. If you’re in an entry-level, customer-service position and you’re the go-to person for handling unreasonable customers and fulfilling unreasonable, last-minute demands, showcase that with accomplishments that show different kinds of customer-service results. Branding is an effective strategy for anyone, and the sooner you master it, the more help it can provide throughout your career. Employers are rarely looking for generic employees. Branding ensures that you don’t inadvertently create a generic resume.

Tell me what else people do wrong.

Many clients have made their own efforts to find work they love but they focused on the wrong things or did the right things the wrong way and ended up stuck in place. They mistakenly concluded that they weren’t marketable and gave up. The problem wasn’t with them, it was with their focus.

Despite the temptation of the Internet with its lure of a great new job only a click away, the fact is that 70% to 80% of jobs come through contacts, particularly for more senior people. There’s a huge opportunity cost in emphasizing the Internet for your job search, because, while it takes little time to apply for a particular job, it’s time that could be more profitably spent with your network.

Search consultants provide an alternative, but their clients generally direct them to identify candidates who have done the same job elsewhere, a problem if you’re looking to make a change.

So how do we focus on our network?

By making it a priority to do outreach to a broad array of your contacts, whether or not they’re in your target profession or location. While your network is likely to be the source of your dream job, it’s the hardest job-search strategy to pursue. Many people are so busy with their jobs that they’ve let their networks languish.

Even people with active networks are reluctant to ask others for assistance. You can overcome this reluctance by remembering that you have something valuable to offer as a candidate, and also by looking actively for ways to reciprocate. That’s how you can turn networking into an enjoyable and valuable part of your search.

Can you give me an example?

I recently had a client, a very intelligent, talented executive whose company had no room for him higher up the pyramid. He was frustrated and had been looking on his own for months, getting close to some interesting jobs but never getting the job. His company hired me to work with him, and a mere few weeks into our collaboration, he landed a dream job with a famous Silicon Valley company.

From the outset, his future boss tried to sell him on the [unadvertised] job. Why? According to the boss, the combination of a terrific resume and a personal endorsement — from a not-very-close colleague — were enough to grab their attention, and then my client closed the deal by his personal presentation through the interview process.

By making a career move to a different kind of company and role, in a highly sought-after company, he demonstrated how overcoming the three obstacles of mind, brand, and focus can lead to a great new job. Watching others turn seeming impossibility into possibility and dream jobs — I’ve got the best job in the world!

Thanks for these tips. I think that any of us can benefit from reviewing how we may be creating our own obstacles of mind, brand, and focus — and how we can overcome these obstacles in our own lives.

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Handy job tips for grown-ups

Without condoning ageism, we need to admit one uncomfortable truth: older job seekers often make it too easy for companies to reject them.

True, job seekers over 40 years old often face discrimination and may confront hurdles getting an interview that younger applicants do not. But before putting the spotlight on others, let’s examine ourselves, the over-40 job seekers.

Start with the resume. Resumes of older workers tend to be a lengthy recitation of job descriptions and accomplishments, impressively demonstrating an ever-increasing level of responsibility and compensation.

As such, they are probably the least persuasive documents you could show a human resources manager.

Rule No. 1: You need a forward-looking resume
As a younger job seeker, you needed to emphasize experience. By midcareer, however, the focus of your resume should change.

Place all of your accomplishments and experience in the context of future service. A resume shouldn’t read like the testimonial at your retirement dinner.

I recently received a resume from a 47-year-old finance executive. It painstakingly documented a career of prominent positions at top financial services firms. He was clearly a smart, trusted worker for many years, yet he wrote to tell me that his resume was being ignored by hundreds of companies.

Beware of writing a resume that generates awe but not interviews. Your resume should persuade a potential employer to grant you an interview, not your old employer to give you a gold watch.

Change the perspective from “look at everything I have done,” to “look at everything I can do for you.”

Take the time and effort to tailor your resume to each job you apply to, so the particulars of the job are addressed in the context of your prior experience.

Doing this in the cover letter alone is inadequate. Many HR managers won’t even look at the cover letter once they see the “gold watch” resume.

Your resume must demonstrate how you will put your experience and skills to work for your new employer, not how much time and energy you exerted in the past for someone else. Try it, and compare it with your old resume. Which resume is more likely to generate an interview?

Rule No. 2: Do not be defensive, and do not omit dates
Fear of age discrimination leads many job seekers over 40 to take graduation and employment dates off their resume.

Bad idea. HR managers know all about this strategy. It’s like saying “I am concerned about my age” in bold letters across your resume. That won’t lead to many interviews.

Put all relevant dates and jobs on your resume, but tell your story energetically. Demonstrate that you can work productively for the next five, 10 or 20 years.

Be positive and enthusiastic about the future, not defensive and deceitful about the past. Your chances of success should increase dramatically.

I just received a resume from a 49-year-old sales professional who wrote that she never misses work and always stays up-to-date on the latest technology. This is far more powerful than trying to hide that she graduated college in 1978. Don’t waste a good opportunity by defensively obscuring the truth.

Instead, rewrite your resume to emphasize your skills, your vitality and your commitment to doing a great job. Some lucky employer will be smart enough to notice.

Rule No. 3: Do not be afraid to sell yourself
Too many candidates confuse sending resume with buying a lottery ticket. Merely sending out twice as many resume doesn’t make you twice as likely to win a job.

Make your own luck by applying to half as many jobs, but following up twice as often–in creative, relevant ways that will help establish your qualifications for the job and your ability to learn new skills.

Forget the standard “I’m calling to make sure you received my resume” line. By itself, it’s rarely helpful, and many HR managers seem annoyed by it.

Find ways to demonstrate your skills, not your frustrations about your job search.

Applying for a sales or marketing position? Use your experience in order to sell yourself. Create a web page showing why this employer should “purchase” you. Offer a free promotional campaign That is, work for free on a trial basis or be paid on a temp basis.

Create data points so that an HR manager can evaluate your work habits and not just your year of graduation. Your revised resume radiates with energy; now back it up with action.

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Hunt online for work, but tread carefully

It’s well known that networking is one of the best ways to land a job. And in an age when almost everything seems to be moving into cyberspace, you can connect online with colleagues and potential employers.

Several Web sites allow you to network professionally online, and the potential can be huge: LinkedIn, founded in 2003, counts more than 9 million members, and roughly 100,000 people join each week.

When you sign up, you invite friends, colleagues and classmates to join your network, and then search to see if they can connect you to other professionals.

“That reach is powerful when you’re looking for opportunities,” said Kay Luo, director of corporate communications for LinkedIn. “Instead of calling up everyone you know, you can do a quick search online.”

It is a tool, however, that needs to be wielded carefully. Though virtual, what you write in your profile and messages is taken seriously.

The same rings true for nearly anything personal you put on the Web.

In a survey of 100 executive recruiters in June, 77 percent said they use search engines to learn more about candidates before extending an interview, according to ExecuNet, an executive job search and recruiting network. Of those recruiters, 35 percent said they have passed on applicants because of material they find online.

Some hiring managers treat entry-level candidates the same way.

In the National Association of Colleges and Employers’ fall job-outlook survey, more than one in 10 employers said they planned to review profiles on social networking sites when recruiting.

“What a lot of people forget or don’t know is that the information you put on the Web can still be sitting there five years from now,” said Dave Opton, chief executive and founder of ExecuNet.

That doesn’t mean masking who you are in order to safeguard a future job interview.

It just means being smart:

• Write well.

When you create a profile online and contact sources, write in complete sentences and pay attention to grammar and punctuation.

“You have [the] opportunity to demonstrate your skills, particularly communication skills,” Opton said. “Showing you can communicate effectively in writing - that’s not bad stuff.”

• Think twice.

Blogs and discussion forums online make it easy to voice your opinion. If you’re writing on a particularly heated topic, give yourself time to think through your argument. Once it’s in virtual print, it’s hard to erase.

• Google yourself.

Type your name into a search engine and see what pops up. If you find something you don’t like, take steps to change it: Ask that an inappropriate picture of you be removed from a Web page. Or write a follow-up to something you have written and no longer agree with.

• Talk to people you know.

Don’t overlook the network you already have: family, friends, mentors and professors.

While their jobs might not match your career ambitions, they could have friends or associates who do. So, instead of trying to cast a wide net, “you’re increasing the weight of everyone in the network you have,” said Yu-kai Chou, 20, a third-year student at the University of California, Los Angeles, who started FD Network, a professional networking site aimed at college students.

Even a small network can provide results because of the personal connection.

Though it has little more than 400 members to date, FD Network makes the most of its resources, requiring members to update their profiles annually and respond if contacted.

You don’t have to make cold calls. Chou connects members based on their needs. “This is like a friend who just wants to help,” Chou said.

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